{"id":1955,"date":"2023-12-04T07:54:52","date_gmt":"2023-12-04T06:54:52","guid":{"rendered":"https:\/\/theluckyflats.com\/faq\/"},"modified":"2024-04-19T10:36:49","modified_gmt":"2024-04-19T08:36:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/theluckyflats.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group light-wrapper has-c-text-color has-white-background-color has-text-color has-background has-link-color wp-elements-23150bc5a2856e528fb004259e8aafed is-layout-constrained wp-container-core-group-is-layout-43564dda wp-block-group-is-layout-constrained\" style=\"padding-top:60px;padding-right:15px;padding-bottom:60px;padding-left:15px\">\n<p class=\"has-text-align-center\">Nous avons compil\u00e9 des r\u00e9ponses aux questions les plus courantes pour vous fournir les informations dont vous avez besoin de mani\u00e8re rapide et simple. Explorez nos foires aux questions et d\u00e9couvrez comment rendre votre exp\u00e9rience de location d&rsquo;appartements encore plus agr\u00e9able.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-5c294c13 wp-block-group-is-layout-constrained\" style=\"margin-top:50px;margin-bottom:50px\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-0bbbd2c7 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/theluckyflats.com\\\/fr\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment r\\u00e9server l'appartement sur le web ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"En haut de notre site web, vous trouverez le formulaire de recherche pour effectuer des r\\u00e9servations. Il vous suffit de s\\u00e9lectionner la destination (Alicante), les dates et le nombre de personnes n\\u00e9cessaires pour votre demande.\"}},{\"@type\":\"Question\",\"name\":\"Quand vais-je recevoir la confirmation de la r\\u00e9servation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Une fois toutes les donn\\u00e9es n\\u00e9cessaires remplies, nous vous enverrons par courrier \\u00e9lectronique une confirmation d\\u00e9taill\\u00e9e de votre r\\u00e9servation, ainsi que le montant de la r\\u00e9servation.\"}},{\"@type\":\"Question\",\"name\":\"O\\u00f9 est-ce que je peux r\\u00e9cup\\u00e9rer les cl\\u00e9s de l'appartement ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si l'appartement dispose d'une r\\u00e9ception, les cl\\u00e9s vous seront remises \\u00e0 cette r\\u00e9ception.<br><br>Les enregistrements se feront de pr\\u00e9f\\u00e9rence \\u00e0 l'aide de codes. Dans le cas contraire, si vous arrivez entre 15h30 et 18h00, nous recueillerons vos informations \\u00e0 la r\\u00e9ception.\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce que l'auto-enregistrement ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"El auto check-in est utilis\\u00e9 lorsque les clients arrivent \\u00e0 partir de 18h00.<br><br>La veille de l'arriv\\u00e9e, nous vous enverrons un e-mail explicatif avec toutes les informations n\\u00e9cessaires pour acc\\u00e9der \\u00e0 l'appartement. Vous recevrez deux codes, un pour acc\\u00e9der au b\\u00e2timent et un autre code pour ouvrir une petite bo\\u00eete o\\u00f9 se trouvera la cl\\u00e9 de l'appartement.\"}},{\"@type\":\"Question\",\"name\":\"Y a-t-il des draps et des serviettes disponibles dans l'appartement ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui, il y aura des draps et des serviettes pour les invit\\u00e9s, tout sera pr\\u00eat \\u00e0 leur arriv\\u00e9e.<br><br>N'oubliez pas que nous avons pr\\u00e9par\\u00e9 pour le nombre de personnes que vous nous avez indiqu\\u00e9 lors de la r\\u00e9servation, si des modifications doivent \\u00eatre apport\\u00e9es, veuillez nous en informer \\u00e0 l'avance.\"}},{\"@type\":\"Question\",\"name\":\"\\u00c0 quelle heure peut-on acc\\u00e9der \\u00e0 l'appartement et quand faut-il le quitter ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L'enregistrement est \\u00e0 partir de 15h30 jusqu'\\u00e0 18h00.<br><br>\\u00c0 partir de 18h00, l'auto-enregistrement sera effectu\\u00e9.<br><br>Le d\\u00e9part est jusqu'\\u00e0 12h00.\"}},{\"@type\":\"Question\",\"name\":\"Comment puis-je payer le loyer ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Dans le cas o\\u00f9 cela serait n\\u00e9cessaire, le paiement peut \\u00eatre effectu\\u00e9 par carte de cr\\u00e9dit et en esp\\u00e8ces. Habituellement, le paiement s'effectue via un lien de paiement s\\u00e9curis\\u00e9.\"}},{\"@type\":\"Question\",\"name\":\"Y a-t-il une caution \\u00e0 payer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Il n'est pas n\\u00e9cessaire de payer une caution, mais vos donn\\u00e9es de carte de cr\\u00e9dit seront prises comme garantie.\"}},{\"@type\":\"Question\",\"name\":\"Le m\\u00e9nage des appartements est-il quotidien?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Vous pouvez engager le service de nettoyage quotidien \\u00e0 la r\\u00e9ception, au prix de 25 euros. En cas de s\\u00e9jour de plus de 6 jours, si vous souhaitez souscrire au service de nettoyage, un suppl\\u00e9ment de 25\\u20ac par nettoyage serait applicable.\"}},{\"@type\":\"Question\",\"name\":\"Comment puis-je annuler une r\\u00e9servation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Chaque r\\u00e9servation a une politique d'annulation. Nous vous recommandons de contacter notre personnel et de demander des informations sur la politique d'annulation de votre r\\u00e9servation (g\\u00e9n\\u00e9ralement associ\\u00e9e au tarif et \\u00e0 la saison de l'ann\\u00e9e).\"}},{\"@type\":\"Question\",\"name\":\"Acceptez-vous les animaux de compagnie?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bien que soient adorables, nous n'acceptons pas d'animaux dans nos appartements.\"}},{\"@type\":\"Question\",\"name\":\"\\u00a0Y a-t-il un ascenseur ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cela d\\u00e9pend de chaque appartement, veuillez consulter les conditions dans la section correspondante \\u00e0 l'appartement s\\u00e9lectionn\\u00e9 sur ce site.\"}},{\"@type\":\"Question\",\"name\":\"Est-ce qu'il y a le WIFI dans tous les appartements?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tous nos appartements sont \\u00e9quip\\u00e9s d'une connexion Internet haut d\\u00e9bit, gratuite.\"}},{\"@type\":\"Question\",\"name\":\"Quelles langues parlent-ils \\u00e0 la r\\u00e9ception?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Espagnol et anglais\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d8ad1768 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Comment r\u00e9server l&rsquo;appartement sur le web ?<\/span><\/div><div class=\"uagb-faq-content\"><p>En haut de notre site web, vous trouverez le formulaire de recherche pour effectuer des r\u00e9servations. Il vous suffit de s\u00e9lectionner la destination (Alicante), les dates et le nombre de personnes n\u00e9cessaires pour votre demande.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-bfe36a38 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Quand vais-je recevoir la confirmation de la r\u00e9servation?<\/span><\/div><div class=\"uagb-faq-content\"><p>Une fois toutes les donn\u00e9es n\u00e9cessaires remplies, nous vous enverrons par courrier \u00e9lectronique une confirmation d\u00e9taill\u00e9e de votre r\u00e9servation, ainsi que le montant de la r\u00e9servation.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b18e414b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">O\u00f9 est-ce que je peux r\u00e9cup\u00e9rer les cl\u00e9s de l&rsquo;appartement ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Si l&rsquo;appartement dispose d&rsquo;une r\u00e9ception, les cl\u00e9s vous seront remises \u00e0 cette r\u00e9ception.<br><br>Les enregistrements se feront de pr\u00e9f\u00e9rence \u00e0 l&rsquo;aide de codes. Dans le cas contraire, si vous arrivez entre 15h30 et 18h00, nous recueillerons vos informations \u00e0 la r\u00e9ception.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-96ecb0d7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Qu&rsquo;est-ce que l&rsquo;auto-enregistrement ?<\/span><\/div><div class=\"uagb-faq-content\"><p>El auto check-in est utilis\u00e9 lorsque les clients arrivent \u00e0 partir de 18h00.<br><br>La veille de l&rsquo;arriv\u00e9e, nous vous enverrons un e-mail explicatif avec toutes les informations n\u00e9cessaires pour acc\u00e9der \u00e0 l&rsquo;appartement. Vous recevrez deux codes, un pour acc\u00e9der au b\u00e2timent et un autre code pour ouvrir une petite bo\u00eete o\u00f9 se trouvera la cl\u00e9 de l&rsquo;appartement.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0eb604e6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Y a-t-il des draps et des serviettes disponibles dans l&rsquo;appartement ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Oui, il y aura des draps et des serviettes pour les invit\u00e9s, tout sera pr\u00eat \u00e0 leur arriv\u00e9e.<br><br>N&rsquo;oubliez pas que nous avons pr\u00e9par\u00e9 pour le nombre de personnes que vous nous avez indiqu\u00e9 lors de la r\u00e9servation, si des modifications doivent \u00eatre apport\u00e9es, veuillez nous en informer \u00e0 l&rsquo;avance.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-3aa5048a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">\u00c0 quelle heure peut-on acc\u00e9der \u00e0 l&rsquo;appartement et quand faut-il le quitter ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L&rsquo;enregistrement est \u00e0 partir de 15h30 jusqu&rsquo;\u00e0 18h00.<br><br>\u00c0 partir de 18h00, l&rsquo;auto-enregistrement sera effectu\u00e9.<br><br>Le d\u00e9part est jusqu&rsquo;\u00e0 12h00.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-aafc5c52 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Comment puis-je payer le loyer ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Dans le cas o\u00f9 cela serait n\u00e9cessaire, le paiement peut \u00eatre effectu\u00e9 par carte de cr\u00e9dit et en esp\u00e8ces. Habituellement, le paiement s&rsquo;effectue via un lien de paiement s\u00e9curis\u00e9.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-741302b7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Y a-t-il une caution \u00e0 payer?<\/span><\/div><div class=\"uagb-faq-content\"><p>Il n&rsquo;est pas n\u00e9cessaire de payer une caution, mais vos donn\u00e9es de carte de cr\u00e9dit seront prises comme garantie.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d898d66d \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Le m\u00e9nage des appartements est-il quotidien?<\/span><\/div><div class=\"uagb-faq-content\"><p>Vous pouvez engager le service de nettoyage quotidien \u00e0 la r\u00e9ception, au prix de 25 euros. En cas de s\u00e9jour de plus de 6 jours, si vous souhaitez souscrire au service de nettoyage, un suppl\u00e9ment de 25\u20ac par nettoyage serait applicable.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0a789cd7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Comment puis-je annuler une r\u00e9servation?<\/span><\/div><div class=\"uagb-faq-content\"><p>Chaque r\u00e9servation a une politique d&rsquo;annulation. Nous vous recommandons de contacter notre personnel et de demander des informations sur la politique d&rsquo;annulation de votre r\u00e9servation (g\u00e9n\u00e9ralement associ\u00e9e au tarif et \u00e0 la saison de l&rsquo;ann\u00e9e).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-da519ca8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Acceptez-vous les animaux de compagnie?<\/span><\/div><div class=\"uagb-faq-content\"><p>Bien que soient adorables, nous n&rsquo;acceptons pas d&rsquo;animaux dans nos appartements.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-70547dee \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">\u00a0Y a-t-il un ascenseur ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Cela d\u00e9pend de chaque appartement, veuillez consulter les conditions dans la section correspondante \u00e0 l&rsquo;appartement s\u00e9lectionn\u00e9 sur ce site.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-25eed322 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Est-ce qu&rsquo;il y a le WIFI dans tous les appartements?<\/span><\/div><div class=\"uagb-faq-content\"><p>Tous nos appartements sont \u00e9quip\u00e9s d&rsquo;une connexion Internet haut d\u00e9bit, gratuite.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d0c893e5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Quelles langues parlent-ils \u00e0 la r\u00e9ception?<\/span><\/div><div class=\"uagb-faq-content\"><p>Espagnol et anglais<\/p><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nous avons compil\u00e9 des r\u00e9ponses aux questions les plus courantes pour vous fournir les informations dont vous avez besoin de mani\u00e8re rapide et simple. Explorez nos foires aux questions et d\u00e9couvrez comment rendre votre exp\u00e9rience de location d&rsquo;appartements encore plus agr\u00e9able.<\/p>\n","protected":false},"author":1,"featured_media":1266,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1955","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Lucky Flats<\/title>\n<meta name=\"description\" content=\"R\u00e9solvez vos doutes gr\u00e2ce \u00e0 notre section FAQ. 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